z7z7 Privacy Policy
Your personal information is completely safe with us. Learn in detail how z7z7 collects, stores, and uses your data.
Welcome to z7z7. We place the highest priority on the privacy of our users. This privacy policy explains how we collect your personal information, how we use it, who we may share it with, and how we keep it secure. By using the z7z7 website or services, you are agreeing to the terms of this policy. We ask that you do not use our services without reading this policy first.
1. Information We Collect
We collect various types of information when you register on the z7z7 platform and use our services. Each category is described in detail below.
1.1 Information You Provide Directly
- Name, email address, date of birth, and contact details
- National ID or passport information for identity verification
- bKash, Nagad, Rocket, or Upay account numbers (for transaction purposes)
- Preferred language and communication method
- Security questions and password (stored in encrypted form)
1.2 Automatically Collected Information
- IP address, browser type, and operating system information
- How long you spent on the platform and which pages you visited
- Device ID and network information
- Cookies and session data (see Section 6 below for details)
1.3 Information Received from Third Parties
We may also collect limited information from approved third parties for identity verification and fraud prevention. This information is always used lawfully and solely in the interest of your security.
2. Purposes for Using Your Information
z7z7 uses your personal information only for specific, lawful, and transparent purposes. We never use your information unnecessarily.
2.1 For Service Operation
- To create and manage your account
- To process deposits and withdrawals
- To provide bonuses and promotional offers
- To maintain your gaming history and transaction records
2.2 For Security and Compliance
- To verify account identity (KYC verification)
- To prevent fraud, money laundering, and unauthorized activity
- To implement responsible gaming policies
- To confirm age verification (for users aged 21 and above only)
2.3 For Customer Support
We use relevant information to resolve your live chat or email support issues quickly and to improve your experience.
2.4 For Analysis and Development
Aggregated data is used to analyze platform performance and develop new features. This data cannot be used to identify you personally.
3. Sharing and Disclosure of Information
z7z7 never sells your personal information. Sharing data with third parties is done only in the limited circumstances listed below.
3.1 Service Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. They process data only for specified purposes and are required to follow our privacy standards.
3.2 Legal Obligations
It may be our legal responsibility to disclose information in response to a court order, government directive, or legal process. In such cases, we always share only the minimum information necessary.
3.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user data may be transferred to a new party. We will notify you in advance in such cases.
4. Data Storage and Security Measures
4.1 Security Measures
z7z7 uses industry-standard security technology to protect your data. Our platform is secured with SSL encryption, which keeps data completely safe during transfer. Passwords are always stored in hashed form so no one can view them directly.
4.2 Data Retention Period
We retain your data for as long as your account is active and for as long as necessary to meet applicable legal obligations after that. Financial transaction records are kept for the period required by law.
4.3 Employee Access
Only authorized employees may access your personal data, and only when necessary to provide services. All employees are bound by confidentiality agreements.
5. Your Rights
As a user of z7z7, you have important rights over your personal information.
5.1 Right to Know
To find out what information we hold about you, you can contact our support team at any time via live chat or email at [email protected].
5.2 Right to Correction
If there is any incorrect or outdated information in your account, you have the full right to request that it be corrected.
5.3 Right to Request Deletion
In certain circumstances you may request that your data be deleted. However, due to legal obligations, some data may not be possible to delete before a specified period.
5.4 Right to Object to Processing
You can opt out of marketing or promotional communications at any time. Contact the support team to do so.
6. Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored on your device. z7z7 uses cookies to improve your experience and to keep the platform secure.
6.2 Types of Cookies We Use
- Essential Cookies: Essential for login sessions and security; these cannot be disabled.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Analyze patterns of platform usage (anonymized).
6.3 Cookie Control
You can disable most cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
7. Protection of Minors
z7z7 is for users aged 21 and above only. We do not intentionally collect any information from minors. An age verification process is followed at the time of registration. If we learn that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
8. Data Transfers
Your data may be processed on servers located in various countries as needed to operate z7z7 services. In such cases, we ensure that the transferred data remains protected in accordance with the standards of this privacy policy and that appropriate contractual safeguards are maintained.
9. Changes to This Policy
z7z7 may update this privacy policy from time to time. If there are any significant changes, we will notify you via your registered email or through a notice on the platform. The date of any change will always be shown at the top of this page as the "Last Updated" date. We recommend that you review this policy regularly.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will resolve your matter as quickly as possible.
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
We will try to respond as quickly as possible after receiving your request. To learn about responsible gaming, visit our Responsible Gaming page.